Help & Support | Riverstarz
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Find answers to common questions about music distribution.

General Questions

What is Riverstarz Music Entertainment?

Riverstarz is a premium music distribution platform designed for independent African artists. We provide global distribution to 150+ stores, royalty management, and professional career tools.

How do I get started?

Simply create an account, verify your email, and head to the 'Upload' section. You can choose to pay per release or subscribe to an unlimited plan for better value.

Distribution & Stores

How long does it take for music to go live?

While we process uploads within 24-48 hours, digital stores like Spotify and Apple Music can take 1-2 weeks to fully index your release. We recommend uploading 3 weeks before your release date.

Pricing & Royalties

When do I receive my royalties?

Digital stores report sales with a 2-3 month delay. For example, earnings from January streams will typically appear in your dashboard around late March or April.

Still need help?

Our dedicated support team is available 24/7.

Contact Support →